Aerospace – Interim Management

Brief

Rigby Morrison was requested by a global facilities management provider to contract manage a TFM operation at a 30-acre aerospace manufacturing and production facility covering multiple locations. Covering all soft and hard services, with exception of technical machine maintenance, the team consisted of 4 engineers, a technical services manager, 4 cleaners, a cleaning supervisor, and a 3 person administration.

Solution

Following a review of the contract to ascertain the contract management skillset, Rigby Morrison deployed a TFM consultant to manage the contract for a 6 month period, with additional support from the Rigby Morrison central function as and when required.

Results

The contract was successfully managed during the 6 month period, with all contract KPIs achieved and profit increased by 15% through additional project works. In response to the results achieved during the contract management, the facilities management provider assigned Rigby Morrison to recruit the new permanent contract manager, and conduct the 1 month induction.

Feedback

The customer was pleased that a different contract period was not only professionally overcome, but actually progressing through to improvement and continuity.